Right Skills & Attitude

I believe that people are the life blood of any business. Getting people with the right skills and attitude keeps the company moving in the right direction. At times, it is difficult to get people with the right skills, but it is never difficult to ensure that people with the right attitude are hired.

I believe in hiring nice, pleasant people. People with the right attitude can be trained easily, and can gain skill and expertise. Also, positive people keep the office environment healthy. Employees with a wrong attitude, negligent, unmotivated employees, affect the service factor of the company and kill customer brand loyalty.

I believe that an employer must be flexible. Every company has certain objectives. Every person has certain personal objectives. It is the job of the employer to make sure that both the objectives are aligned. Understanding this, if certain allowances are made, an employee will make sure he/she reciprocates with commitment and conviction. Given the amount of time an employee spends in office, the work environment must be open and friendly.

Also, I believe in communication. Employees need to know where the company is going. They need to contribute their ideas for growth. Being heard increases an employee’s involvement. At times, tough decisions taken by the management need to be explained so that there is no miscommunication through the grapevine.

Also, Shiny, you may like this story that most management students would have already heard. But it answers your question aptly.

Here's a short story :
A turkey was chatting with a bull.

"I would love to be able to get to the top of that tree," sighed the turkey, "but I haven't got the energy."

"Well, why don't you nibble on some of my droppings?" replied the bull. "T'hey're packed with nutrients."

The turkey pecked at a lump of dung, and found it actually gave him enough strength to reach the lowest branch of the tree.

The next day, after eating some more dung, he reached the second branch.

Finally after some more nights, the turkey was proudly perched at the top of the tree.

He was promptly spotted by a farmer, who shot him off the tree.

Moral of the story : Bull shit might get you to the top, but it won't keep you there long.

Of course, very rarely, there are people who misuse the company goodwill. If you have a finger on the employee pulse, it is easy to identify such people. If you turn a blind eye to or make allowances for such people, the good workers get demoralised, as they feel cheated. Hence, it is important to eliminate people with a wrong work attitude from the system.